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Blueprints for Success


  Why is Blue Chip Professional Services better for your business then anyone else?

Commitment, Innovation and Support

Reducing costs, minimizing downtime, and improving customer service is what Blue Chip will do for your business through our consulting services. Our approach is quite simple - to work with you to unite your business needs with technological innovation. We accomplish this by designing a "blueprint" specifically designed for your business needs.

To design a blueprint, we begin with an extensive analysis of your business objectives and existing technology infrastructure. Blue Chip works with you to ensure we are successful in developing, implementing and maintaining a business system that will meet all of your current and future goals.

Blue Chip offers a full range of consulting services.

The ProPrepay Technical Support Program provides an easy way for small to medium-sized companies to receive reliable, quality technical support services at an affordable price. ProPrepay provides discounted labor rates and prioritizes your support. This service agreement remains in place for 1 year or until the deposited funds are exhausted.

The BlueManage program is an outsourced network, system management and support offering. When it comes to managing your network resources, Blue Chip truly offers a unique solution. Our program provides a custom solution for your company needs that few businesses can afford to sustain internally. From basic network administration to advanced technology consulting and deployment, our support desk personnel and technology experts have the backgrounds that you can rely on. Please call us for details on how we can best help you.

The ProConsult program is specifically designed for clients that require professional consulting services to assist their existing IT staff with design, support, and project implementation and management. We can also help smaller companies with their entire technology project development. Blue Chip can create a customized technology solution (a blueprint) that unites your business goals and incorporates your existing infrastructure.

Blue Chip has been helping our customers for over 25 year with the following services;

  • Implementing new technologies to support your business strategy
  • Using Telephony to maximize business opportunities
  • Modifying or upgrading existing computer systems or networks
  • Training services: training your employees to maximizes the use of any new technology - Securing important business data
  • Fulfilling regulatory requirements for Government Agencies
  • xecuting product upgrades
  • Support services – Just like it says – Support! We will continue to support your technology investment long after its implementation

Testimonials

  

Improved Customer Interaction

I  would like to thank the staff at Blue Chip for their outstanding knowledge and service implementing and expanding our Contact Center solution. After some preliminary research of the systems on the market, one leading vendor highly recommended Blue Chip as an exceptional dealer to work with. Blue Chip answered all of our questions thoroughly and gave us a live in-depth demo of this truly amazing phone system.

Blue Chip worked within our budget and timeframe, and initially installed and configured an 8 line 8 station system for our new customer service call center. Over the past 3 years, we have expanded to 32 lines and 48 stations across 5 departments including several off site employees. Blue Chip’s response time for both providing additional equipment and support has been among of the best I have ever seen in the computer/telephone industry.

We are very pleased with our choice in the Call Center Solution – its flexibility and feature set has easily grown and adapted with our business, and we see no signs of outgrowing the system in the near future. I highly recommend Blue Chip and their Contact Center Solutions to anyone in the market for a powerful, flexible, and expandable phone system.

 

Ward M.
President, CardsDirect Inc

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“Blue Chip welcomes the addition of the Vertical Wave IP Communication System to our lineup of Unified Messaging solutions.”

- John Smith, IL