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Voice Solutions


 

Voice and Data in today's world can no longer be separated into different camps. Historically we had a separate set of wire that carried voice traffic and another one for data. Later, we used a data circuit and split it into different pieces. We had expensive equipment on both ends of the network that would split the voice and data into two different pipes.

Today we are able to send the data for your applications via IP networks and the Internet. So some smart guys got together and said, "can't we make the voice information look like an application as well." The advent of VoIP or voice over IP is the result. In not technical terms, the voice call now becomes another piece of data on the data network that you use for your applications.

 

Blue Chip has been working with Data Networks for over 25 years. We have taken that experience and in 1999 we broadened the scope of our UNIX business to take on Voice Applications. We figured that our customers would benefit with the integration of their networks. Not only that, but software based phone systems enabled our customers to become more productive through integrating their voice with their business applications.

         

 

Testimonials

  

Improved Customer Interaction

I  would like to thank the staff at Blue Chip for their outstanding knowledge and service implementing and expanding our Contact Center solution. After some preliminary research of the systems on the market, one leading vendor highly recommended Blue Chip as an exceptional dealer to work with. Blue Chip answered all of our questions thoroughly and gave us a live in-depth demo of this truly amazing phone system.

Blue Chip worked within our budget and timeframe, and initially installed and configured an 8 line 8 station system for our new customer service call center. Over the past 3 years, we have expanded to 32 lines and 48 stations across 5 departments including several off site employees. Blue Chip’s response time for both providing additional equipment and support has been among of the best I have ever seen in the computer/telephone industry.

We are very pleased with our choice in the Call Center Solution – its flexibility and feature set has easily grown and adapted with our business, and we see no signs of outgrowing the system in the near future. I highly recommend Blue Chip and their Contact Center Solutions to anyone in the market for a powerful, flexible, and expandable phone system.

 

Ward M.
President, CardsDirect Inc

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“Blue Chip welcomes the addition of the Vertical Wave IP Communication System to our lineup of Unified Messaging solutions.”

- John Smith, IL