|
|
Improve Customer Interactions
Whether customers contact you via phone, web, fax, or email, EasyRun and Blue Chip can help your support, service or financial departments.
Blue Chip has become a proud partner with Easy Run– a national leader in Contact Center technology. Easy Run can be added to most existing phone systems to help your business establish a contact center – a valuable business tool to help improve sales, improve employee productivity and customer service.
EPICAcce by EasyRun represents a comprehensive VoIP Contact Center solution designed to control, manage, monitor and support multi-media blended inbound/outbound corporate communication channels. The Product is PBX agnostic, offers advanced communication capabilities, is easy to install and delivers immediate ROI through dramatically increased contact center efficiencies. It comes with a robust set of implementation tools which allow rapid and seamless implementation.
|
|
|
 |
|
|
| Getting the Foundation Right: Unified Communications
Enterprises have committed to IP telephony, and completing the conversion to VoIP is just a matter of time and money. VoIP equipment sales surpassed TDM in 2003, and Infonetics projects that 89% of worldwide enterprise voice lines will be IP-PBX based for calendar year 2008. However, while IP telephony is moving into its second decade with enormous momentum, most users are still waiting for full convergence and voice-enabled applications. Increased network efficiencies have been the primary benefit of IP telephony to date as enterprises struggle with infrastructure and organizational issues. These first-generation benefits have been considerable, but the focus is now shifting to converged applications, with the initial spotlight on Unified Communications (UC).
Learn more about Unified Communications and how users and businesses can achieve next-generation benefits.
To download this whitepaper please register.
|
|
| Free Business Service - Reduce Telecom Bills
Blue Chip will review assess and analyze all of your communications expenditures as follows;
- Maintenances and repair costs
- Cost of Moves, Adds and Changes (MAC)
- Local Carrier Service and savings
- Long Distance Carrier Services
- Internet Service and savings
- Audit existing Service Bills and Cost Recovery
- Tariff Analysis and Contract Review
Upon reviewing your costs above we will help you decide what the best alternatives to your present communications are and a project with a Return on Investment.
To signup for this Free Service, follow this link.
|
|
|
|
|
|
|
|
|
|
